Job Bulletin

Job Summary:

The Billing Office Manager will supervise and coordinate third-party billing and the application of payments for the business office.

Supervisory Responsibilities:

• Oversee the daily workflow of the department.
• Train, evaluate, and initiate disciplinary action for supervised employees.
• Ensure that employees report to work on time and complete time sheets.

Duties/Responsibilities:

• Coordinate the insurance billing function of the business office and ensure the proper application of patient, insurance, and other payments.
• Prepare weekly and monthly reports on third-party billings, accounts pending diagnoses, and late charges.
• Perform Billing Clerk and Cashier duties and coordinate and perform insurance follow-up procedures.
• Perform other clerical or supervisory duties as assigned by the Revenue Cycle Director
• Collaborate with other departments to get and analyze additional information about patients to be able to record and process billing effectively.
• Give a report of all concerns and issues to the Revenue Cycle Director for prompt necessary action.
• Remain updated on HIPAA and all other health information management issues and regulations.

Required Skills/Abilities:

• Extensive experience in medical insurance and healthcare billing and collections within a health system or medical practice.
• Possess profound knowledge and understanding of rules and regulations affecting medical billing and insurance verification
• Deep knowledge and understanding of revenue cycle, collections, and payment posting, medical billing, Medicare and Medicaid, and third-party payers
• Thorough knowledge and working experience of CPT and ICD9 codes, UB04 claim forms, HCFA 1500, HIPAA, medical terminology, appeal processes, billing and insurance regulations, and insurance benefits
• Solid knowledge of basic accounting principles and business management to be able to effectively give direction to the billing and coding office
• Strong negotiation skills to be able to effectively deal with customers and secure payment, as well as to be able to discuss the finances of patients
• Detail-oriented with the ability to work under pressure and frequent interruptions from staff and patients without being distracted
• Strong ability to communicate effectively with staff, colleagues, patients, physicians, and insurers in person, over the telephone, and in writing
• Strong proficiency in the use of Word, Outlook, Excel, and other Microsoft Office tools
• Strong ability to display exceptional initiative and work under little or no supervision
• Strong ability to train and supervise the work of employees; effectively organize, prioritize, and schedule tasks to ensure practice timelines are met
• Strong ability to handle problems consisting of multiple variables in an organized manner.

Education and Experience:

• Bachelor’s degree in finance, accounting, or related field preferred.
• Billing and/or coding certifications preferred.
• Proven experience in a billing management role. A minimum of three years of experience is preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Requires occasional lifting and carrying items weighing up to 15 pounds unassisted.

Salary:

• Salaried position with a wage range of $60,000-$86,000.

Benefits:

• Full-time employees are insured under IGA’s medical and dental plans at no cost to the employee
• Life insurance plan provided by IGA at no cost
• EAP provided
• Vision, STD, LTD, accidental insurance, and supplemental life insurance are offered to all full-time employees
• PTO – Over 3 ½ weeks of Paid Time Off in the first year
• Paid Bereavement and Jury Duty
• 10 paid holidays per year
• 401(k) Retirement plan- IGA contributes 5% of your wage